Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
You can contact with us via Email: charmhouseware@gmail.com
Is it easy for beginner to learn?
Yes! Each crochet kit comes with a detailed crochet tutorial. Just follow the steps, and you'll definitely learn!
Once you finish crocheting, you'll be so proud of yourself!
If you have any questions, please feel free to contact us via Email: charmhouseware@gmail.com
When will I get my order?
We will work quickly to ship your order as soon as possible (Usually it take about 2-3 days to prepare your orders).
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. （Usually need 7-14 days)
