Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
You can contact with us via Email: charmhouseware@gmail.com
Can the price be more favorable?
The price discount depends on the purchase quantity. If you purchase larger quantities, we'll offer you a more favorable price.
Please feel free to contact us.
Attn: Yanan Zhang
Email: charmhouseware@gmail.com
When will I get my order?
We will work quickly to ship your order as soon as possible(Usually it take about 3-4 days to prepare your orders).
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. （Usually need 9-15 days)
Where are your products manufactured?
Our products are manufactured in China.
We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
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